Nyaya dzeMutengi: Sangana naRachel naJanet

Janet anobva kuCambridge akanakidzwa nechiitiko chake nesu zvekuti pasina nguva mwanasikana wake Rachel akatumirwawo Cazoo. Takabata mai nemwanasikana vaviri vaviri kuti tinzwe pfungwa dzavo.

B: Hi Rachel naJanet! Ndinokutendai zvikuru nekutaura nesu! Ungatiudze zvishoma nezve zvawakamboita pakutenga mota yakamboita?

A: Janet: Kare taigara tichienda kumagaraji eko tichitsvaga yokutsiva nayo Ford Kuga yedu yekare.

Ndainyatsoziva zvandaida. Ndaida zvekudhonzera danga, asi vakaramba vachindiratidza mota dzaisava nebasa neni. Kune nguva dzose akawanda ekuwedzera-ma-add uye vatengesi vanokuvhiringa iwe nemibvunzo yakawanda.

Ndichinzwa kugumbuka, ndakatarisa online uye ndakawana iyo Cazoo webhusaiti. Ndakabva ndangowana mota yandaifarira ndichibva ndatenga yese online. Ndakatadza kubvuma kuti zvaiva nyore sei! 

Mubvunzo: Unonzwa sei nekutenga mota paInternet?

A: Janet: Ndakanga ndichizeza, asi zvese zveCazoo garandi zvakaita kuti ndinzwe kuzvivimba. Zvese zvaive zvakasununguka, pasina kumanikidzwa uye pasina munhu pafudzi rangu. Iyo RAC garandi, mazana matatu ekusimbisa mapoinzi uye 300 mazuva ekudzoserwa mari garandi zvaive zvakakosha kwandiri. Uye ndinofara kuti ndakavimba nemi nokuti basa randakagamuchira rakanga rakanaka kwazvo. 

Rachel: Amai nababa pavakandiudza kuti vakatenga motokari yacho paIndaneti vasina kumboitarisa, ndakashamisika. Asi mota yavo yakabva yasvika iri good condition zvekuti kutakura kwacho kwainge kwakatsetseka zvekuti ndakabva ndafunga kushandisa Cazoo kuti nditenge mota ndega. Pamusoro pekuongorora kwaamai vangu rave, ongororo yeTrustpilot (iyo ine chiremera) yakandipa chivimbo chekuti vanhu vazhinji vakave nezviitiko zvakanaka zvakare. Trustpilot ndiyo yakavimbika sosi yekutendeseka kwevatengi ongororo uye ndinovimba chaizvo nezvinotaurwa nevanhu ipapo.

Mubvunzo: Wakanzwa sei nezvekushandisa webhusaiti?

A: Rachel: Ndaiziva kuti ndaida Fiat 500, asi ndakaitawo zvakawanda zvekutsvaga uye ndinofanira kutaura kuti basa rekutsvaga rakanaka. Ndanga ndakatarisa Fiat kwekanguva uye ndashandisa basa rekutsvaga nguva dzose kuti ndiwane uye zvaive nyore kuwana pakati pedzimwe motokari dziri panzvimbo. 

Pamapeji ega ega emotokari, unosimbisa chero tumamaki tudiki, uye ndinofara kwazvo kuti unodaro, nekuti ndakaonga mwero iwoyo wekutendeseka, asi mota payakasvika, handina kuona tudiki tudiki. Uye chakanga chiri chishamiso chikuru kwazvo! Mamiriro emota yaakasvika aive asina kunaka.

Mubvunzo: Pane mumwe wenyu akachinjanisa mota dzenyu zvishoma here?

A: Rachel: Ndakangoita izvozvo uye kuchinjana kwezvikamu kwaiva chiitiko chakanaka chaizvo. Pandakaenda kudhiraivha vakapa mutengo wekutanga asi ndokuzeza kuyedza kuti vauwane zvakachipa sezvinobvira. Cazoo yakapa mutengo uye nyanzvi yekuchinjisa yakazvitarisa paakatyaira Fiat yangu. Maitiro epa online quotation uyezve kuongororwa kwemunhu kwakaenda pasina matambudziko. Ndaidawo motokari iyi, saka zvakafadza kuziva kuti yaizoenda kunzvimbo yakanaka!

Mubvunzo: Wakanzwa uchitsigirwa usati wagamuchira mota?

A: Janet: Ndakafadzwa zvikuru nekurukurirano yose yandakagamuchira. Pandakangodzvanya bhatani kuti nditenge mota, iyo email uye yese sevhisi yaive yakanaka. Ndakanzwa ndine chivimbo chakanyanya muhurongwa hwose. 

Rachel: Kazhinji ndingadai ndisina kumbobvira ndafunga kubhadhara zvakanyanya izvi online, asi chokwadi chekuti iwe wakabva watanga kundisimbisa nekutaurirana chakaita kuti ndinzwe ndine chivimbo mune yangu sarudzo. Kwakanga kusiri kurukurirano yenguva dzose, asi yakanga yakakwana kuwana dzikamo yakanaka. Ndinoyeuka ndichifara pandakagamuchira email yaiti, "Mota yako yasara nemazuva maviri chete kubva." Ndakanzwa sekunge Cazoo akaenda neni rwendo rwekutenga mota uye timu yekutsigira vatengi haina kukwanisa kundibatsira.

Mubvunzo: Wakafarira nzira yekufambisa motokari here?

A: Janet: Kutumira kwangu kwakanakisa - kwakanakisa! Ndakanzwa kunge ndawana mota itsva. Payakasvika yakanga isina chikanganiso uye mazvikokota wekutapurirana akave nechokwadi kuti ndaiziva nezvese zvemotokari uye nechivimbo chokuti ndaizoityaira. Vaive neruremekedzo uye vane mutsa uye mutyairi wangu aida chaizvo kuita kuti kutumira kwangu kunakidze sezvinobvira!

Rachel: Kuendesa pachayo kwainakidza kwazvo! Zvaiita senge kuburitsa zvinhu pakasvika nyanzvi yekutamisa pamotokari chaiyo ichibva yaburutsa mota! Tinewo mabhiza, saka zvakaita sekunge bhiza idzva rasvika uye radhonzwa kubva murori.

Mubvunzo: Chii chakashamisa iwe nezveCazoo?

A: Rachel: Ndaisatarisira kuti zvichanaka uye zviri nyore kudaro! Chakashamisa ndechekuti zvaive nyore sei uyezve nhanho yebasa revatengi. Kuita kwese kwainakidza, zvinova zvinhu zvandaisatarisira kubva pakutenga mota yakamboshanda. Ini ndakatokurudzira Cazoo kushamwari dzangu nekuti pane zvishoma zvinogona kushata newaranti yese nebasa revatengi. 

Janet: Zvaiita sekuronga kuendeswa kwegrocery. Chokwadi chiri nyore uye chakajeka. Kare, taigara tichidzokera kugaraji rimwe chete kuti tigadzirise motokari yemhuri yedu. Uye kunyangwe tichiziva zvatinoda, zvinoda nguva yakawanda uye kushushikana. Saka ndakaudza murume wangu kuti nguva inotevera yatinoda kuvandudza muchina uyu, tichashandisa Cazoo. Uye ndizvo zvandinoda kutaura kune chero munhu anoda kutenga mota yakashandiswa - ingoshandisa Cazoo! 

Mubvunzo: Unogona here kutsanangura Cazoo mumashoko matatu?

Rachel: Nyore, yakanakira uye inoshamisa! Ndiri kuedza kubata iyi manzwiro ekunakidzwa - kupihwa kuti mota yaive mumotokari uye zvese zvekutaurirana - zvainakidza kwazvo.